Our process

We work hard to offer our customers the best service possible, from the initial enquiry to the installation and aftercare support, we have refined our process to ensure complete satisfaction and peace of mind. The following steps will guide you through your journey with us…

1.

Arrange a consultation

On receiving your initial enquiry our friendly and professional team will be in touch to arrange an appointment to discuss your requirements so we can provide you with a free quotation.

2.

We’ll visit your home or site

Our surveying team will arrange a suitable day and team to visit your property to take measurements and carry out any necessary checks.

3.

Planning and concepts

Once we receive confirmation of your order our team will create the plans for your chosen windows or doors.

4.

Book an installation date and time

We will contact you to arrange a convenient date and time for our team to come and install your new windows or doors.

5.

Install day

Our experienced and knowledgable team of fitters will get to work installing your new windows and doors and answering any questions you may have.

6.

Aftercare support

Once the job is complete we’ll keep in touch to check you are happy with everything and answer any questions you may have.

More about Vinco Windows…

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